There is a cup warmer area on top of the machine. Used within a busy cafe and fully works. We have a video of the machine working in October 2016. The item "Rancilio Epoca Professional Coffee Espresso Machine" is in sale since Sunday, November 13, 2016.This item is in the category "Business, Office & Industrial\Restaurant & Catering\Bar/ Drinks Equipment\Coffee Machines". The seller is "minkie1447" and is located in Leigh-on-Sea. This item can't be shipped, the buyer must pick up the item.